Privacy Policy
Effective Date:
At Affordable Luxury Home Essential, your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website affordableluxuryess.com and engage with our products and services. By using our site, you agree to the terms outlined in this policy.
Information We Collect
When you interact with our website—whether by browsing, creating an account, or making a purchase—we collect certain information that helps us provide and improve our services. This includes personal details such as your name, email address, contact number, shipping and billing addresses, and payment information. All payment transactions are securely processed through trusted third-party gateways and we do not store any credit card details on our servers.
In addition to personal information, we also gather non-identifying technical data such as your IP address, browser type, device information, pages visited, and the time and date of your visits. This data helps us enhance user experience and website functionality.
How We Use Your Information
We use the information we collect to fulfill and manage your orders, deliver customer support, process payments, and provide updates related to your transactions. Additionally, we may use your email address to send newsletters, promotional content, or special offers, but only if you have opted in to receive such communications.
Technical and behavioral data are used to monitor website performance, analyze user interactions, and improve the design and usability of our platform. This allows us to better understand what our customers are looking for and tailor our services to meet those needs.
Sharing of Information
We value your trust and take your privacy seriously. Your personal data is never sold or rented to third parties. However, to operate efficiently and serve you better, we may share your information with select third parties under strict confidentiality agreements. These include:
- Payment processors, such as MoMo, debit or credit for securely handling your transactions.
- Shipping and delivery services to ensure your orders reach you promptly.
- Service providers and plugin developers, such as WooCommerce and analytics tools, that help us manage and improve our website.
We may also disclose information if required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or security issues.
Your Rights and Choices
Depending on your location, especially if you reside in the European Economic Area (EEA) or other regions with data protection laws, you may have certain rights regarding your personal information. These rights may include:
- The right to access and review the data we hold about you
- The right to request corrections to your personal data
- The right to request deletion of your information
- The right to object to how your data is processed
- The right to withdraw consent where you have previously provided it
If you wish to exercise any of these rights, please contact us at [Your Contact Email]. We will respond to your request in a timely manner and in accordance with applicable laws.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience and gather data about how visitors use our site. Cookies help us remember your preferences, keep items in your shopping cart, and provide relevant content.
You have control over cookies through your browser settings and can choose to disable them. However, doing so may affect certain features and functionalities of the website.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, misuse, alteration, or destruction. This includes the use of SSL (Secure Socket Layer) encryption, firewalls, secure server environments, and access restrictions.
All WordPress and WooCommerce components used on this website are regularly updated to ensure that the latest security patches and best practices are in place.
Third-Party Websites
Our website may contain links to external sites not operated by us. If you click on a third-party link, you will be directed to their website. We encourage you to review their privacy policies, as we are not responsible for their practices or content.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If you are a parent or guardian and believe that your child has provided personal data, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through any of the following channels:
Affordable Luxury Home Essential
Email: info@affordableluxryess.com
Phone: +233(0) 302 239 133, +233(0) 545 536 044
Address: ACCRA NEW TOWN – MALLAM ATA MARKET ( Adjacent Achimota Station)
